Chez PIANO SALSA, We respect your privacy and want you to understand how we collect, use and share your information. This privacy policy covers our data collection practices and describes your rights to access, correct or restrict the use of your personal information. Unless otherwise stated or otherwise indicated, this privacy policy applies when you visit or use the PIANO SALSA website, mobile applications, APIs or related services.
By using the services, you accept the terms of this privacy policy. You may not use the services if you do not accept this privacy policy or any other agreement governing your use of the services.
1. The information we have collected
We collect certain information directly from you, such as information that you enter yourself, information about your participation in courses, and information from third party platforms that you connect to PIANO SALSA. We also collect certain data automatically, such as information about your device and about the parts of our services with which you interact or which you spend time using.
1.1 Data that you provide us with
We may collect different data about you or about you depending on how you use the services. You will find below some examples to help you better understand the data we collect. When you create an account and use the services, including through a third party platform, we collect all the information that you provide directly to us, including :
Account data: to use certain functions (such as registering for a course), you must create a user account. When you create or update your account, we will collect and store the information you provide, such as your e-mail address, password, gender and date of birth, and we will give you a unique identification number.
Course data: when you register for courses and take them, we collect certain data, including your courses, your exchanges with instructors, your answers to questions and other relevant information.
Student payment information: if you make purchases, we will collect certain information about your purchase (such as your name and zip code) necessary to process your order. You must provide certain payment and billing information directly to our payment processing partners, in particular your name, credit card information, billing address and zip code. For security reasons, PIANO SALSA does not collect or store sensitive data from cardholders, such as full credit card numbers or card authentication data.
Promotions and contests: We may invite you to respond to a contest or participate in a promotion (such as a contest, a lottery or a challenge), through our Services or a tender form. If you participate, we will collect and store the information you provide as part of your participation, such as your name, e-mail address, date of birth or telephone number. These data are subject to this privacy policy, unless otherwise indicated in the official rules of the promotion or in another privacy policy. The data collected will be used to manage the promotion or survey, including notifying winners and distributing rewards. To receive a reward, you may be asked to authorize us to publish some of your information (for example on a winner's page). When we use a third party's form to administer a survey or promotion, that third party's privacy policy applies.
Communications and assistance : if you contact us for assistance or to report a problem or concern (whether or not you have created an account), we will collect and store your coordinates, messages and other information concerning you, such as your name, your e-mail address, your location, your operating system, your IP address and any other information that you provide to us or that we collect automatically (which we process below). We use this data to answer you and study your question or problem, in accordance with this privacy policy.
The data listed above are stored by us and associated to your account.
1.2 Data collected by automatic means
When you access the services (including course navigation), we collect certain data by automatic means, in particular :
System data: technical data concerning your computer or device, such as your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other system data and types of forms.
Usage data: usage statistics concerning your interactions with the services, including courses consulted, time spent on the pages or the service, pages visited, functions used, your search requests, traffic data, date and time, and other data related to your use of the services .
Approximate geographic data: an approximate geographic location, including information such as country, city and geographic coordinates, calculated on the basis of your IP address.
The data listed above are collected through daily service files and monitoring technologies, as indicated in the “Cookies and data collection tools” section below. They are stored by us and associated with your account.
2. How do we collect data concerning you?
We use tools such as cookies, web beacons, analytics services and advertising providers to collect the data listed above. Some of these tools offer you the ability to refuse data collection.
2.1 Cookies and Data Collection Tools
PIANO SALSA and service providers acting on our behalf (such as Google Analytics and third party advertisers) use daily service files and automated data collection tools such as cookies, cookies, beacons, scripts, personalized links, device or browser implants and invisible pixels (collectively, “data collection tools”) when you access and use the services. These data collection tools automatically track and collect certain system data and usage data (as detailed in Section 1) when you use the Services. In some cases, we will link the data collected by these data collection tools to other data that we collect as described in this privacy policy.
PIANO SALSA use the following types of cookies:
Preferences: cookies that store information about your browser and your preferred settings that affect the appearance and behavior of services (such as your preferred language).
Security: cookies used to enable you to log in and access services, to protect you against fraudulent connections and to help detect and prevent abuse or unauthorized use of your account.
Functional: cookies that store functional parameters (such as the volume level that you have set for video reading).
Session state: cookies that track your interactions with the services to help us improve the services and your browsing experience, to measure your connection data and to enable the processing of your course purchases. These cookies are strictly necessary for the proper functioning of the services. If you disable them, some functions will be interrupted or unavailable.
You can set your web browser to warn you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. In this case, you may not be able to use all or part of the functionality of the services and your experience may be different or less functional.
Some third party partners who provide certain functions on our site may also use local storage objects (also known as flash cookies or LSOs) to collect and store data.
2.2 Analyse
We use third party web browsers and mobile analytics services such as Google Analytics and Drip. These services use data collection tools to help us analyze your use of the services, including information such as the third party website you arrived from, the frequency of your visits, events within the services, usage and performance data, and the location from which the application was downloaded . We use this data to improve the services, to better understand how the services work on different devices and to provide information that may be of interest to you.
2.3 Online advertising
We use third-party advertising services such as Facebook, Google advertising services and other networks and advertising services to display advertising about our services on other websites.
3. Use of your data
We use your information to provide our services, communicate with you, resolve problems, protect us against fraud and abuse, improve and update our services, analyze how people use our services, provide cyber-advertising, and as required by law or if necessary for security and integrity.
We use the data we collect during your use of the services to :
Provide and manage the services, including providing personalized content and facilitating communication with other users; ;
Process your requests and orders for courses, products, specific services, information or functionalities; ;
Communicate with you about your account at :
In response to your questions and concerns; ;
Send you information and administrative messages, including messages from instructors and teaching assistants, notifications about changes to our service and updates to our agreements; ;
Send you information and in-app messages about your progress in courses, lesson plans, new services, new features, promotions, newsletters and other available courses (which you can refer to at any time); ;
Manage your account preferences; ;
Facilitate the technical operation of the Services, including the detection and resolution of problems, the protection of the Services and the prevention of fraud and abuse; ;
Solliciter l'avis des utilisateurs ;
To market and manage events and promotions administered or sponsored by PIANO SALSA; ;
To learn more about you by linking your data to other data through the intermediary of third party data providers or by analyzing the data with the help of analytical service providers; ;
Identify single users across devices; ;
Improve our services and develop new products, services and functionalities; ;
Analyze trends and traffic, monitor purchases and usage data; ;
To advertise our services on websites and web applications; ;
If required or permitted by law; or
if we deem it necessary, at our sole discretion, to ensure the safety or integrity of our users, employees, third parties, the public or our services.
4. Who we share your information with
We will share certain information about you with other students, companies that provide services for us, our business partners, data analysis and enhancement service providers, your social media providers, companies that help us conduct promotions and surveys, and advertising companies that help us promote our services. We may also share your data if this becomes necessary for security reasons, legal compliance or as part of a corporate restructuring. Finally, we may share your information in other ways if we collect or disclose it or if we obtain your consent.
We may share your data with third parties in the following circumstances or according to the procedures described in this privacy policy:
With service providers, subcontractors and agents: we share your data with third party companies that provide services on our behalf, such as customer data processing, data analysis, marketing and advertising services (including inbound advertising), hosting and mailing services, as well as customer service and support. These service providers may have access to your personal information and are required to use it only according to our instructions in order to provide the requested service.
With commercial partners: we have agreements with other websites and platforms to distribute our services and generate traffic to PIANO SALSA.
With data analysis and enhancement services: in the context of our use of third party analysis tools such as Google Analytics, we share certain contact information, account data, system data, usage data (as detailed in section 1) or personal data if necessary. Personalized data are data from which we have removed elements such as your name and e-mail address and which we have replaced with a symbolic identifier. This allows these providers to offer analysis services or to match your data with publicly available database information (including social and contact information from other sources). In this way, we communicate with you in a more effective and personalized way.
To manage promotions and surveys: we may share your information if necessary to manage, market or share promotions and surveys in which you have chosen to participate, as required by applicable law (for example, to provide a list of winners or to make the required submissions), or in accordance with the rules of the promotion or survey.
For reasons of security and legal compliance: we may disclose your data to third parties if (at our sole discretion) we believe in all good faith that disclosure is appropriate:
authorized or required by law
demandée dans le cadre d'une enquête, d'un ordre ou d'une procédure judiciaire, gouvernementale ou légale
reasonably necessary in the context of a subpoena, court order or other legally valid demand; ;
reasonably necessary to comply with our terms of use, our privacy policy and other legal agreements
necessary to detect, prevent or treat fraud, abuse, misuse, potential violations of the law (or a rule or regulation) or technical or safety problems; or
reasonably necessary, at our sole discretion, to protect the rights, property or safety of PIANO SALSA, our users, our employees, members of the public or our services against imminent damage.
We may also disclose information concerning you to our auditors and legal counsel in order to assess our disclosure rights and obligations under this privacy policy.
In the event of a change of control : if PIANO SALSA becomes the subject of a business transaction such as a merger, acquisition, divestiture or dissolution of the company (including a merger), or a sale of all or part of its assets, we may share, disclose or transfer all of your information to the successor organization in the course of such a transition or in anticipation of a transition (including in the course of a prospective verification process).
After aggregation/de-identification: we can disclose or use the aggregated or de-identified data for any purpose.
With your permission: With your consent, we may share data with third parties outside the scope of this privacy policy.
5. Security
We use a security adapted to the type and confidentiality of the stored data. It is therefore important to protect your password and to contact us if you suspect unauthorized access to your account.
PIANO SALSA take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data that we collect and store. These measures vary depending on the type and sensitivity of the data. Unfortunately, no system can be guaranteed to be 100 % safe, and therefore we cannot guarantee that communications between you and PIANO SALSA, If you do not provide us with your password, the services or any information you provide to us in connection with the data we collect through the services will be open to unauthorized access by third parties. Your password is an important element of our security system and it is your responsibility to protect it. You should not share your password with a third party, and if you think your password or account has been compromised, you should change it immediately and contact support@openstudionetwork.com if you have any concerns.
6. Your rightsVos droits
You have certain rights concerning the use of your data, in particular the ability to refuse to receive promotional mailings, cookies and the collection of your data by certain analytics providers. You can update or cancel your account from our services, and you can also contact us for individual rights requests concerning your personal data. Parents who believe that we have unintentionally collected personal information about their minor children should contact us for assistance in deleting this information.
6.1 Your choices regarding use of your data
You may choose not to provide us with certain information, but you may not be able to use certain functions of the services.
To no longer receive promotional communications from us, you can use the unsubscribe mechanism in the promotional communication you receive or modify your e-mail preferences in your account. Please note that regardless of your e-mail preferences, we will send you transactional and related messages related to the services, including administrative confirmations, order confirmations, important updates concerning the services and notices concerning our policies.
The browser or device you use may allow you to control cookies and other local data storage. Your wireless device may also allow you to control the collection and sharing of location data or other data.
To deactivate Google display advertising or to customize Google Display ads, please see the Google Ad Settings page.
6.2 Access, updating and deletion of your personal data
You can access your personal data collected and kept by PIANO SALSA and update them as required:
To update the data you provide directly, connect to your account and update your account at any time.
To cancel your account, please contact customer service on our website or send us an e-mail to soporte@pianosalsa.com.
Please note that even after deletion of your account, all or part of your data may still be visible to others, including, but not limited to, data that has been (a) copied, stored or disseminated by other users (including course comments); (b) shared or disseminated by you or others (including in your shared content); or (c) published on a tiered platform. Even after your account has been closed, we will retain your information for as long as we have a legitimate reason to do so (and in accordance with applicable law), in particular to help us meet our legal obligations, resolve disputes and enforce our agreements. We may retain and disclose this information in accordance with this privacy policy after the closure of your account.
soporte@pianosalsa.com Please allow up to 30 days for a response. For your protection, we may require that the request be sent via the e-mail address associated with your account, and we may need to verify your identity before responding to your request. Please note that we retain certain information when we have a legal basis for doing so, including for record keeping and transaction purposes.
6.3 Our policy towards children
We recognize children's privacy interests and encourage parents and guardians to become actively involved in online activities and the interests of their children. Children under 13 years old (or under 16 years old in the European Economic Area) must not use the services. If we learn that we have collected personal information from a child under the age of 13, we will take reasonable steps to delete it.
Parents who think that PIANO SALSA a child under the age of 13 years may send a request for suppression to soporte@pianosalsa.com.
7. Mises à jour and contact information
When we make major changes to this policy, we will inform users by e-mail, by a notice integrated into the product or by any other means required by law. The modifications come into force on the date of their publication. Please contact us by e-mail or post for any questions, concerns or disputes.
7.1 Modifications to the present privacy policy
We may be required to update this privacy policy from time to time. If we make material changes, we will inform you by e-mail, by means of a notice posted on the services, or as required by applicable law. We will also include a summary of the main changes. Unless otherwise indicated, the changes will become effective on the date of their publication.
To the extent permitted by applicable law, if you continue to use the services after the effective date of the amendments, your access and/or use will be deemed acceptance of (and agreement to follow and be bound by) the revised privacy policy. The revised privacy policy replaces all previous privacy policies.
7.2 Interprétation
All terms in capital letters not defined in this policy are defined as specified in PIANO SALSA's terms of use. Any version of this privacy policy in a language other than English is provided for your convenience. In case of conflict with a non-English version, you agree that the English version prevails.
7.3 Questions
If you have any questions, concerns or disputes regarding our privacy policy, please do not hesitate to contact our privacy team (including our designated data protection officer) at soporte@pianosalsa.com. You may also send us a postal mail to PIANO SALSA Cookie Policy
This cookie policy has been updated for the first time on 1 January 2021.
Cookies policy
What is a cookie ?
Cookies are small text files stored by your browser when you browse the Internet. They can be used to collect, store and share data about your activities on websites, including PIANO SALSA. Cookies also allow us to remember certain things about your visits to PIANO SALSA, such as your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short period of time or when you close your browser, and persistent cookies, which remain stored in your browser for a specified period of time. We use session cookies to identify you during a single browsing session, for example when you log in to PIANO SALSA. We use persistent cookies when we need to identify you over a longer period, for example when you ask us to keep you logged in.
Why does PIANO SALSA use cookies and similar technologies?
We use cookies and similar technologies, such as web beacons, pixels or local object tags (“flash cookies”), to provide, measure and improve our services in various ways. We use these cookies when you visit our site and services using a browser and our mobile application. As we adopt new technologies, we may also collect additional data by other means.
We use cookies for the following purposes:
Authentification and security :
To connect to PIANO SALSA,
To protect your safety,
Help detect and combat spam, abuse and other activities that violate PIANO SALSA's agreements.
Authenticate your access to PIANO SALSA and prevent unauthorized parties from accessing your accounts.
Préférences
Modify the information related to your browser and your preferences
Modify your parameters and the other choices you have made.
Analyse et recherche
To help us improve and understand how people use the PIANO SALSA network.
We also work with a number of analytics partners, including Google Analytics, who use cookies and similar technologies to help us analyze how users use the services, including by noting the sites from which you arrive. These service providers may themselves collect this data or we may disclose it to them.
You can disable some of these services with the help of tools such as the browser add-on module for disabling Google Analytics.
Personalized content
To personalize the PIANO SALSA network with more relevant content.
Publicized :
To offer you more relevant advertising.
To learn more about cyber and advertising cookies and how you can refuse them, please consult the site www.allaboutcookies.org or, if you are in the European Union, the site Your Online Choices (Vos choix en ligne).
Please note that when advertising technology is integrated into the services, you may receive advertising on other websites and applications, but it will not be tailored to your interests.
What are my choices in terms of privacy protection?
You have several options to control or limit how we and our partners use cookies:
Most browsers automatically accept cookies, but you can modify your browser settings to refuse cookies by consulting your browser's help articles. If you choose to refuse cookies, please note that you may not be able to log in, customize or use certain interactive features of the services.
Flash cookies work differently from browser cookies, so your browser's cookie management tools may not suppress them. For more information on managing Flash cookies, see Adobe's article on managing Flash cookies and the website's storage settings panel.
To learn more about the cookies used for online advertising purposes by participating companies and to control them, please consult the opt-out pages of the Network Advertising Initiative and the Digital Advertising Alliance or, if you are in the European Union, visit the Your Online Choices site. To disable Google Analytics display advertising or to customize your Google Display ads, please see the Google Ad Parameters page.
For general information on how to disable cookies and how to disable them, please visit www.allaboutcookies.org.
Mises à jour and contact information :
PianoSalsa.com is a trademark of ENCLAVE MUSIC WORKS S.L.B-10753119 CALLE ROQUES, NUM 13 BLOQUE BIS 08211 CASTELLAR DEL VALLÈS - (BARCELONA).
From time to time, we may update this cookie policy. In this case, we will inform you by posting the policy on our site with a new effective date. If we make significant changes, we will take reasonable steps to inform you in advance of the intended change.
If you have any questions about our use of cookies, please send us an email at soporte@pianosalsa.com.
Date of last review : October 1st, 2023