At PIANO SALSA we respect your privacy and want you to understand how we collect, use and share your data. This Privacy Policy covers our data collection practices and describes your rights to access, correct or restrict the use of your personal data. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the PIANO SALSA website, mobile applications, APIs or related services.

By using the Services, you agree to the terms of this Privacy Policy. You should not use the Services if you do not agree to this Privacy Policy or any other agreement that governs your use of the Services.

Approximate Geographic Data: An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

1. What data we collect

We collect certain data from you directly, such as information you enter yourself, data about your participation in courses, and data from third-party platforms that you connect to PIANO SALSA. We also collect some data automatically, such as information about your device and which parts of our Services you interact with or spend time using.

1.1 Data you provide to us

We may collect different data from or about you, depending on how you use the Services. Below are some examples to help you better understand the data we collect. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Account details: To use certain features (such as enrolling in a course), you must create a user account. When you create or update your account, we collect and store the data you provide us, such as your email address, password, gender, and date of birth, and assign you a unique identification number.

Course Data: When you enroll in and take courses, we collect certain data, including courses; your exchanges with instructors; responses to questions and other submitted items.

Student Payment Data: If you make purchases, we collect certain information about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing information directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security purposes, PIANO SALSA does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Promotions and Surveys: We may invite you to complete a survey or participate in a promotion (such as a contest, sweepstakes, or challenge), either through the Services or through a third-party platform. If you participate, we will collect and store the data you provide as part of your participation, such as your name, email address, date of birth, or phone number. Such data is subject to this Privacy Policy unless otherwise stated in the official promotion rules or another privacy policy. The data collected will be used to administer the promotion or survey, including to notify winners and distribute rewards. To receive a reward, you may be required to allow us to publish some of your information publicly

(as on a winner’s page). When we use a third party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Communications and Support: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other information about you, such as your name, email address, email, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to and investigate your question or concern, in accordance with this Privacy Policy.

The data listed above is stored by us and associated with your account.

1.2 Data we collect through automated means

When you access the Services (including navigation courses), we collect certain data by automated means, including:

System Data: Technical data about your computer or device, such as your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other system data, and platform types.

Usage Data: Usage statistics about your interactions with the Services, including the courses you access, time spent on pages or the Service, pages viewed, features used, your search queries, click data, date and time, and other data related to your use of the Services. .

Approximate Geographic Data: An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How we collect data about you

We use tools such as cookies, web beacons, analytics services, and advertising providers to collect the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and data collection tools

PIANO SALSA and service providers acting on our behalf (such as Google Analytics and third party advertisers) use server log files and automated data collection tools such as cookies, tags, scripts, custom links, device or browser fingerprinting and web beacons (collectively, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. Services.In some cases, we link data collected through those Data Collection Tools with other data we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to sign in to the Services, and recognize you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding users. of certain promotions. messages or identify the source of a new mobile app download.

PIANO SALSA uses the following types of cookies:

Preferences: Cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (such as your preferred language).

Security: cookies used to allow you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.

Functional: Cookies that store functional settings (such as the volume level you set for video playback).

Session State: Cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable the processing of your course purchases. These are strictly necessary for the Services to function properly, so if you disable them, certain functionality will be interrupted or unavailable.

You can set your web browser to alert you to attempts to place cookies on your computer, limit the types of cookies you allow, or reject cookies altogether. If you do, you may not be able to use some or all of the features of the Services, and your experience may be different or less functional.

Some of the third-party partners that provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

2.2 Analysis

We use third-party browsers and mobile analytics services like Google Analytics and Drip. These services use Data Collection Tools to help us analyze your use of the Services, including information such as the third-party website you came from, how often you visit, events within the Services, usage data, and performance and where the app was downloaded from. . We use this data to improve the Services, better understand how the Services work on different devices, and to provide information that may be of interest to you.

2.3 Online advertising

We use third-party advertising services such as Facebook, Google advertising services, and other ad networks and ad servers to serve advertising about our Services on other websites.

3. What we use your data for

We use your data to do things like provide our Services, communicate with you, troubleshoot problems, protect against fraud and abuse, improve and update our Services, analyze how people use our Services, deliver personalized advertising, and as otherwise required or required by law. for security and integrity.

We use the data we collect through your use of the Services to:

Provide and administer the Services, including to display personalized content and facilitate communication with other users;

Process your requests and requests for specific courses, products, services, information or features;

Communicate with you about your account by:

Respond to your questions and concerns;

Send you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;

Send you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);

Manage your account preferences;

Facilitate the technical operation of the Services, including troubleshooting and resolution, the protection of the Services, and the prevention of fraud and abuse;

Request user feedback;

Marketing and administering surveys and promotions administered or sponsored by PIANO SALSA;

Learn more about you by linking your data to additional data through third-party data providers or by analyzing the data with the help of analytics service providers;

Identify unique users across all devices;

Improve our Services and develop new products, services and features;

Analyze trends and traffic, track purchases and track usage data;

Advertise the Services on third party websites and applications;

As required or permitted by law; either

As we, in our sole discretion, determine is necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. With whom we share your data

We share certain information about you with other students, companies that perform services for us, our business partners, analytics and data enrichment providers, your social media providers, companies that help us run promotions and surveys, and advertising companies that help us promote our Services. We may also share your data as necessary for security, legal compliance, or as part of a corporate restructuring. Finally, we may share data in other ways by adding or de-identifying you or by obtaining your consent.

We may share your data with third parties in the following circumstances or as described in this Privacy Policy:

With service providers, contractors, and agents: We share your data with third-party companies that perform services on our behalf, such as payment processing, data analytics, marketing and advertising services (including retargeting), hosting, and email services. , and customer services. and support. These service providers may access your personal data and are obligated to use it only as directed by us, to provide the requested service.

With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to PIANO SALSA.

With data enrichment and analytics services: As part of our use of third-party analytics tools such as Google Analytics, we share certain contact information, account data, system data, usage data (as detailed in Section 1) or unidentified data as necessary. De-identified data is data from which we have removed elements such as your name and email address and replaced them with a token ID. This allows these providers to provide analytics services or match your data with publicly available database information (including social and contact information from other sources). We do this to communicate with you in a more effective and personalized way.

To administer promotions and surveys: We may share your data as necessary to administer, market or sponsor promotions and surveys in which you choose to participate, as required by applicable law (such as providing a list of winners or making required introductions), or to in accordance with the rules of the promotion or survey.

For security and legal compliance: We may disclose your data to third parties if (in our sole discretion) we have a good faith belief that the disclosure is:

Permitted or required by law;

Requested as part of a judicial, governmental or legal investigation, order or proceeding;

Reasonably necessary as part of a subpoena, court order, or other legally valid request;

Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;

Required to detect, prevent or address fraud, abuse, misuse, potential violations of law (or rule or regulation) or technical or security issues; either Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of PIANO SALSA, our users, employees, members of the public, or our Services.

We may also disclose data about you to our auditors and legal advisors to assess our disclosure rights and obligations under this Privacy Policy.

During a change of control: If PIANO SALSA undergoes a business transaction such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or any of its assets, we may share, disclose or transfer all your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).

After aggregation/de-identification: We may disclose or use de-identified aggregated data for any purpose.

With Your Permission: With your consent, we may share data with third parties outside the scope of this Privacy Policy.

5. Security

We use appropriate security based on the type and sensitivity of the data being stored. As with any Internet-enabled system, there is always a risk of unauthorized access, so it is important to protect your password and to contact us if you suspect unauthorized access to your account.

PIANO SALSA takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data that we collect and store. These measures vary depending on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secure, so we cannot guarantee that communications between you and PIANO SALSA, the Services, or any information you provide to us in connection with the data we collect through the Services will be free. from unauthorized access by third parties. Your password is an important part of our security system and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact info@pianosalsa.com with any concerns.

6. Your rights

You have certain rights regarding the use of your data, including the ability to opt out of receiving promotional emails, cookies, and the collection of your data by certain analytics providers. You can update or cancel your account from our Services, and you can also contact us for requests for individual rights to your personal data. Parents who believe that we have inadvertently collected personal data about their minor children should contact us for assistance in deleting that information.

6.1 Your choices about the use of your data

You can choose not to provide us with certain data, but you may not be able to use certain features of the Services.

To stop receiving promotional communications from us, you can opt-out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Please note that regardless of your email preference settings, we will send you transactional and relationship messages related to the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.

The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.

To opt out of Google display advertising or customize Google Display Network ads, visit the Google Ads Settings page.

 

6.2 Access, update and deletion of your personal data

You can access and update your personal data that PIANO SALSA collects and maintains as follows:

To update the data you provide directly, please log in to your account and update your account at any time.

To cancel your account, please contact Customer Service through our website or email us at info@pianosalsa.com.

Please note: Even after your account is terminated, some or all of your data may still be visible to others, including, but not limited to, data that has been (a) copied, stored, or disseminated by other users (including comment of the course); (b) shared or disseminated by you or others (including in your Shared Content); or (c) posted on a third party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose for doing so (and in accordance with applicable law), including to help with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data in accordance with this Privacy Policy after your account has been terminated.

Please allow up to 30 days for a response. For your protection, we may require that the request be sent via the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a legal basis to do so, including for required record keeping and to complete transactions.

6.3 Our policy regarding children

We recognize the privacy interests of children and encourage parents and guardians to actively participate in their children’s online activities and interests. Children under the age of 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we have collected personal data from a child under those ages, we will take reasonable steps to delete it.

Parents who believe that PIANO SALSA may have collected personal data from a child under those ages may send a request for deletion to info@pianosalsa.com.

7. Updates and contact information

When we make a material change to this policy, we will notify users by email, in-product notice, or other mechanism required by law. Changes take effect on the day they are posted. Please contact us by email or postal mail with any questions, concerns, or disputes.

7.1 Modifications to this privacy policy

From time to time, we may update this Privacy Policy. If we make any material changes to you, we will notify you by email, by posting a notice on the Services, or as otherwise required by applicable law. We will also include a summary of the key changes. Unless otherwise indicated, changes will be effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any changes, then your access and/or use will be deemed acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all prior Privacy Policies.

7.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in the PIANO SALSA Terms of Use. Any version of this Privacy Policy in a language other than English is provided for your convenience. If there is any conflict with a non-English version, you agree that the English version shall control.

7.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated Personal Information Protection Manager) at info@pianosalsa.com. You can also send us a postal mail to PIANO SALSA 

Cookies policy

What are cookies?

Cookies are small text files stored by your browser while you are browsing the Internet. They may be used to collect, store, and share data about your activities on websites, including PIANO SALSA. Cookies also allow us to remember things about your visits to PIANO SALSA, such as your preferred language, and make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, such as when you log in to PIANO SALSA. We use persistent cookies when we need to identify you for a longer period, such as when you request that we keep you logged in.

Why does PIANO SALSA use cookies and similar technologies?

We use cookies and similar technologies, such as web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in a variety of ways. We use these cookies both when you visit our site and services through a browser or through our mobile application. As we adopt additional technologies, we may also collect additional data through other methods.

We use cookies for the following purposes:

Authentication and security:

To log in to PIANO SALSA,

To protect your safety,

To help detect and combat spam, abuse, and other activities that violate PIANO SALSA agreements

Authenticate your access to PIANO SALSA and prevent unauthorized third parties from accessing your accounts.

preferences

To remember data about your browser and your preferences

To remember your settings and other choices you have made

Analysis and research

To help us improve and understand how people use the PIANO SALSA Network.

We also work with a number of analytics partners, including Google Analytics, who use cookies and similar technologies to help us analyze how users use the Services, including noting the sites you came from. Those service providers may collect that data themselves or we may disclose it.

You can opt out of some of these services through tools such as the Google Analytics opt-out browser add-on.

personalized content

To personalize PIANO SALSA Network with more relevant content.

Advertising:

To provide you with more relevant advertising.

To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org or if you are in the European Union, visit the Your Online Choices site.

Please note that when advertising technology is integrated into the Services, you may receive advertising on other websites and applications, but it may not be tailored to your interests.

What are my privacy options?

You have several options to control or limit how we and our partners use cookies:

Most browsers automatically accept cookies, but you can change your browser setting to decline cookies by consulting your browser’s support articles. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features of the Services.

Flash cookies work differently than browser cookies, so your browser’s cookie management tools may not remove them. For more information on managing Flash cookies, see Adobe’s article on managing Flash cookies and the website storage settings panel.

To learn about and control cookies used for personalized advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and the Digital Advertising Alliance, or if you are in the European Union, visit the Your Online Choices site. To opt out of Google Analytics display advertising or customize Google Display Network ads, visit the Google Ads Settings page.

For general information about targeting cookies and how to disable them, visit www.allaboutcookies.org.

Updates and contact information:

PianoSalsa.com is a registered trademark of ENCLAVE MUSIC WORKS S.L.B-10753119 CALLE ROQUES, NUM 13 BLOCK BIS 08211 CASTELLAR DEL VALLÈS – (BARCELONA)

From time to time, we may update this Cookie Policy. If we do, we will notify you by posting the policy on our site with a new effective date. If we make material changes, we will take reasonable steps to notify you in advance of the planned change.

If you have any questions about our use of cookies, please email us at info@pianosalsa.com.

Date of last revision: January 1, 2023