Privacy

Last updated: August 4, 2026

At PIANO SALSA, a brand of ENCLAVE MUSIC WORKS S.L., we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what personal data we may collect when you visit, use, or make a purchase through PianoSalsa.com, how we use that data, with whom we may share it, and what rights you have regarding your personal data.

Personal data is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation—GDPR), Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and other applicable laws.

Data Controller: ENCLAVE MUSIC WORKS S.L.
Trade name: PIANO SALSA
Tax ID (NIF): B-10753119
Registered address: Calle Roques, No. 13, Block BIS, 08211 Castellar del Vallès, Barcelona, Spain
Email: info@pianosalsa.com
Website: PianoSalsa.com

Depending on how you use our services, we may collect the following categories of personal data:

2.1. Information You Provide Directly

We may collect information that you provide when you create an account, make a purchase, contact us, or use our services, including:

• First and last name.
• Email address.
• Information required to create and manage your account.
• Information about the courses you have purchased.
• Information required to process orders, issue invoices, and provide customer support.
• Communications you have with us.
• Any other information you voluntarily provide.

2.2. Purchase and Payment Information

When you make a purchase, we may process information related to your order, such as the product purchased, the purchase date, the amount paid, the order reference, and information required for billing and administrative purposes.

Payments made by card or other electronic payment methods may be processed directly by specialized payment service providers.

PIANO SALSA does not store full payment card numbers or card security codes, except where legally or technically necessary and only through systems specifically designed for this purpose.

2.3. Technical and Browsing Information

When you use our website or platform, we may automatically collect certain technical information, such as:

• IP address.
• Browser type and version.
• Operating system and device.
• Browser language and settings.
• Date and time of access.
• Pages visited.
• Information regarding your browsing and interaction with our services.
• Technical information necessary to ensure the security and proper functioning of the platform.

This information may be collected through technical logs, cookies, and similar technologies in accordance with our Cookie Policy.

PIANO SALSA may use your personal data for the following purposes:

• To create and manage your user account.
• To provide access to the courses and digital content you have purchased.
• To manage and process your orders and purchases.
• To process payments, invoices, and accounting and tax obligations.
• To provide customer support and respond to questions or requests.
• To send communications regarding your purchases, account, courses, or services.
• To inform you about relevant changes to our services or terms.
• To send you marketing communications regarding courses, products, promotions, or news when you have given your consent or when another lawful basis permits it.
• To manage your communication preferences.
• To maintain, improve, and develop our services and platform.
• To analyze the use of our website and services, where applicable, and in accordance with your cookie preferences.
• To detect, prevent, and address technical problems, fraud, misuse, or unauthorized access.
• To comply with legal obligations and respond to requests from competent authorities.
• To exercise or defend our legal rights and legitimate interests.

Depending on the purpose, we process your personal data on one or more of the following legal bases:

Performance of a contract: where processing is necessary to manage your account, process a purchase, provide access to courses, or deliver the services you have purchased.

Compliance with legal obligations: where we are required to process certain information to comply with tax, accounting, legal, or administrative obligations.

Consent: where your consent is required, for example, for certain marketing communications or certain cookies and tracking technologies.

Legitimate interests: where PIANO SALSA has a legitimate interest in managing and improving its services, ensuring security, preventing fraud, or protecting its rights, provided that such interests do not override your rights and freedoms.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

If you have consented to receive marketing communications, we may send you information about courses, products, promotions, news, and content related to PIANO SALSA.

You may unsubscribe at any time by using the unsubscribe link included in our marketing communications or by contacting us at info@pianosalsa.com.

Communications that are strictly necessary to manage a purchase, account, order, support request, or contractual relationship may continue to be sent when necessary to provide the service.

PIANO SALSA may disclose certain personal data to third parties when necessary to provide our services or comply with legal obligations.

These recipients may include:

• Payment service providers.
• Hosting and technology service providers.
• Email and communications service providers.
• Analytics and statistical service providers.
• Customer service providers.
• Invoicing and administrative service providers.
• Marketing service providers, where applicable and where there is a lawful basis.
• Professional advisors, auditors, or other collaborators necessary for the operation of the business.
• Public authorities, regulatory bodies, courts, or tribunals, where required by law.

Such providers will only have access to the information necessary to perform their services and, when they act as data processors, will be subject to the applicable data protection obligations.

We do not sell your personal data to third parties.

Some of our technology providers may be located outside the European Economic Area (EEA) or may use infrastructure located internationally.

When personal data is transferred internationally, PIANO SALSA will implement the safeguards required under the GDPR, including, where applicable, European Commission adequacy decisions, Standard Contractual Clauses, or other legally recognized safeguards.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

Where there is a contractual relationship, we will retain the relevant data for as long as the relationship remains active and, thereafter, for the periods necessary to comply with legal obligations or to establish, exercise, or defend potential claims.

Data processed on the basis of consent will generally be retained as long as you maintain that consent, unless another lawful basis permits continued retention.

Once the applicable retention period has expired, the data will be deleted or, where appropriate, securely blocked or anonymized.

PIANO SALSA implements reasonable and appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

However, no system connected to the Internet can guarantee absolute security.

We therefore recommend that you keep your account credentials confidential and notify us immediately if you suspect that your account has been accessed or used without authorization.

Subject to the requirements established by applicable law, you may exercise the following rights regarding your personal data:

• Right of access: to know what personal data we process about you.
• Right to rectification: to request the correction of inaccurate or incomplete data.
• Right to erasure: to request the deletion of your personal data where applicable.
• Right to object: to object to certain types of processing.
• Right to restriction of processing: to request that we temporarily restrict the use of your data under certain circumstances.
• Right to data portability: to receive certain personal data in a structured, commonly used format or to request that it be transmitted to another controller, where technically feasible.
• Right to withdraw consent: where processing is based on your consent.
• The right not to be subject to certain automated individual decision-making, including profiling, under the circumstances provided by law.

To exercise your rights, please contact:

info@pianosalsa.com

Your request should include sufficient information to verify your identity and properly process your request.

PIANO SALSA will respond within the time limits established by applicable law. In certain circumstances, we may request additional information to verify your identity.

If you believe that the processing of your personal data does not comply with applicable data protection laws, you may file a complaint with the Spanish Data Protection Agency (AEPD).

PIANO SALSA services are primarily intended for individuals who have sufficient legal capacity to enter into contracts.

Minors may only use our services in accordance with applicable laws and, where required, with the involvement or authorization of their parents or legal guardians.

We do not knowingly collect personal data from minors unless there is an appropriate legal basis for processing such data.

PianoSalsa.com uses cookies and similar technologies to ensure the website functions properly, to remember certain preferences, and, where applicable, to analyze the use of our services and carry out certain marketing activities.

Strictly necessary cookies required to provide certain services may be used without consent where permitted by law.

For cookies that require consent, consent will be requested through our cookie management system before such cookies are installed or used, where required by applicable law.

Users must be able to accept, reject, or configure cookies in a clear and straightforward manner. The option to reject cookies should not be presented in a way that is less accessible than the option to accept them.

For more information about the cookies we use, their purposes, and how to change your preferences, please see our Cookie Policy.

PIANO SALSA may update this Privacy Policy as needed to reflect changes in legislation, technology, or our services.

If significant changes are made, we may notify users through our website, by email, or by other appropriate means, as required by law.

The updated version will take effect on the date indicated in the policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we process your personal data, you can contact us at:

ENCLAVE MUSIC WORKS S.L. – SALSA PIANO
13 Roques Street, Block BIS
08211 Castellar del Vallès, Barcelona, Spain
Email: info@pianosalsa.com

Last updated: August 4, 2026